24/7 Emergency & Troubleshooting Service

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Trust the experts from MCS, Inc. for professional and reliable services. With more than 20 years of experience, we pride ourselves on the quality of our workmanship and our fast response time. Contact us for more information about our services. 

Our customer support team is available 24/7, 365 days a year, with access to the service and technical resources required to respond to your needs. We are committed to being here when you need us. Give us a call and see what we mean.

24 Hour Customer Service 

Call: 214-952-6633

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In case of emergencies, we offer an expedited service. Please call us for more information. 

Implementing an effective switchgear testing, inspection, and maintenance program is essential. Even switchgear labeled “maintenance free” requires periodic testing and maintenance.

MCS, Inc. can provide shutdown, perform inspections and cleanings, disconnect as necessary for tests and make any planned repairs, changes or upgrades while performing measurements and tests. Based on test results we can correct any problems and make additional repairs.

Keep in mind that a solid maintenance program is much less costly than the impact of switchgear failure, which can include injury or death, lost product and production, as well as clean-up and switchgear replacement costs. When you give maintenance the thought and effort it deserves, you improve safety, reliability, uptime, and profitability.

MCS, Inc. has the expertise to provide all labor, parts, materials, and supervision necessary to provide preventative and repair maintenance of the automatic transfer switches.

Procedure overview:

1. De-energize the switchgear and engine start signals.

2. Secure and lockout normal and emergency disconnects.

3. Remove the arc chutes and pole covers.

4. Verify and record all sensing and time delay functions in the switchgear.

5. Vacuum clean the accumulated dust from the switchgear and accessory panels.

6. Inspect for moisture or signs of previous wetness or dripping.

7. Remove dirt and grime with an approved solvent.

8. Clean and lubricate TS coil and operator linkage.

9. Inspect all insulating parts for cracks or discoloration due to excessive heat.

10. Inspect all main arcing contacts for excessive erosion.

11. Inspect all main current carrying contacts for pitting and discoloration due to excessive heat.

12. Perform contact resistance test on normal and emergency main contacts.

13. Inspect and clean all add-on panels and accessories.

14. Re-install arc chutes and pole covers.

15. Manually operate the main transfer movement to check proper contact alignment, deflection gap and wiping action and control contact operation.

16. Check all cable and control wire connections to the transfer switch control and sensing panel and other system components and tighten if necessary.

17. Reconnect Engine Start.

18. Re-energize the switchgear and conduct a test by simulating a normal source failure.

19. Perform millivolt drop readings across normal and emergency main contacts during transfer test.

20. Prepare Computer Generated Report* of inspection for each piece of equipment and submit to customer. 

Allow us the opportunity to repair and refurbish your ATS. What sets MCS, Inc. apart in repair services is the quality level of our multi-skilled repair technicians. Our technicians use a proactive repair process that not only fixes broken components, but also replaces suspicious components. They are trained to determine root cause of component failure and often re-engineer parts. Our technician's goal is to deliver a “like new” ATS and also test them within their true operating environment.

Just because something is remanufactured does not mean that it is of inferior quality. A properly remanufactured circuit breaker can work just as well and last just as long as one that is brand new. This is true of nearly anything that is remanufactured with skill and precision. 

MCS, Inc. can supply new, surplus and remanufactured low and medium voltage circuit breakers of all types and all manufacturers. Life extension projects are our specialty and by utilizing the latest technologies coupled with our many years of experience we can cost-effectively upgrade your circuit breakers via retrofit, retrofill and matching existing lineups.

 Looking to extend the warranty and service coverage on your data center technology hardware? MCS, Inc. offers innovative and flexible plans to meet your coverage requirements. Whether you need basic service or same day on-site warranty, we can offer various warranty and service plans to keep your site and switchgear running smoothly with little or no down-time. We can help extend the coverage of existing contracts or offer complete new ones. We ensure knowledgeable technicians with the latest diagnostic equipment and most up-to-date training. This ensures fast and accurate problem resolutions.  

MCS, Inc. provides electrical installation services. Our services include Auto-CAD drawings, low and high voltage distribution systems, single and three phase application switchgear, panel building, communication installations and many more.